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Conversational AI & Extensions
WhatsApp Bots, Extensions & Conversational AI
Production WhatsApp Business bots, Chrome and Edge extensions, and embeddable AI assistants — meet your users where they already work, in chat and in the browser. Battle-tested in our LexVio platform
WABA
Cloud API Certified
LLM
Multi-Model Routing
<2s
Response Target
24/7
Monitored Uptime
Core Capabilities
Conversational AI Services
End-to-end capabilities for shipping conversational AI on WhatsApp, in the browser, and inside your own apps.
WhatsApp Business Bots
WhatsApp Cloud API bots with rich messaging, templates, opt-ins, and AI-driven multi-turn conversations.
- WhatsApp Cloud API (Meta)
- Template & opt-in management
- Multi-turn LLM conversations
- Media, lists & buttons
Browser Extensions
Chrome, Edge, and Firefox extensions with content-script AI, side panels, and secure context bridging.
- Chrome / Edge / Firefox
- Manifest V3 architecture
- Side panel & overlay UX
- Secure context bridging
AI Copilots & Side Panels
Embed AI copilots into existing web apps — context-aware side panels that read, summarise, and act on what the user sees.
- Context-aware copilots
- Inline summarisation
- Action execution
- Vault-backed memory
Intelligence APIs & Webhooks
Productized AI APIs to power your own bots and clients — with SAML SSO, SCIM, webhooks, and rate-limited keys.
- Productized REST APIs
- SAML SSO & SCIM
- Outbound webhooks
- Per-key rate limits
No-Code Workflow Agents
Drag-and-drop multi-step agents that orchestrate WhatsApp, extension, and API touchpoints into one flow.
- Drag-and-drop builder
- Multi-channel orchestration
- Branching & conditions
- Human-in-the-loop steps
Compliance & Observability
Audit logs, message retention controls, PII redaction, and SLA dashboards — DPDP- and SOC 2-ready operations.
- Full audit logging
- PII redaction
- Retention controls
- SLA dashboards
Use Cases
Where Conversational AI Drives ROI
High-impact patterns we have shipped — distilled from our LexVio launch and other production deployments.
Document Review on WhatsApp
Send a PDF on WhatsApp, receive a risk score, summary, and action list — no app install, no signup.
Zero-install UXMulti-format ingestSub-2s replies
Brings AI to the device every Indian user already opens daily
AI Customer Support
WhatsApp + web-chat agents that answer 80%+ of tier-1 questions and seamlessly hand off to humans.
80%+ deflectionLive handoverCRM integration
Cuts ticket volume without breaking the customer experience
Commerce & Lead Capture
Product discovery, cart abandonment, payment links, and re-engagement journeys on WhatsApp.
Payment linksCatalog messagesRe-engagement flows
Converts conversational interest into revenue
Browser Research Copilots
Side-panel copilots that summarise pages, extract data into tables, and write notes back to your tools.
Page summarisationStructured extractionNotes-back-to-tools
Compresses research-heavy work into minutes
Internal Tooling Copilots
Embed an AI side panel inside your admin and ops apps — context-aware, role-aware, audit-logged.
Context-awareRole-awareAudit-logged
Boosts ops productivity without leaving the tool
WhatsApp Onboarding & KYC
Guided onboarding, document capture, and consent flows over WhatsApp — with KYC partner integrations.
Doc captureConsent flowsKYC partners
Reduces drop-off in regulated onboarding journeys
Key Benefits
Why Teams Choose This Stack
A conversational AI platform engineered for Indian-scale traffic, regulatory constraints, and multi-channel reach.
WABA
WhatsApp Cloud API
Direct Meta integration — no third-party BSP lock-in.
LLM
Multi-Model Routing
Route prompts across models for cost, latency, and quality.
<2s
Response Latency
Edge-deployed inference targeting sub-2s replies.
DPDP
Compliance-Ready
PII redaction, audit logs, and DPDP-aligned retention.
Our Process
How We Ship Conversational AI
From WhatsApp number to live bot in weeks — with the operational rails to keep it humming.
Step 01
Design
Map user journeys, channel mix, and success metrics.
Step 02
Build
WhatsApp / extension scaffolding, prompts, tools, and integrations.
Step 03
Launch
WABA review, store review, and staged rollout with guardrails.
Step 04
Operate
Monitor latency, deflection, satisfaction, and cost per resolution.
FAQ
Everything you need to know
Common questions about WhatsApp bots, extensions, and conversational AI
Do you build directly on the WhatsApp Cloud API?
Yes. We integrate directly with Meta's WhatsApp Cloud API for production deployments, which avoids third-party BSP markups and lock-in. We can also work with an existing BSP if you have one in place.
Which browsers and extension manifests do you support?
Chrome, Edge, and Firefox on Manifest V3, with side-panel and content-script architectures. Safari extensions are scoped on request.
How do you handle PII and DPDP compliance?
We deploy PII redaction on inbound messages, configurable retention windows, full audit logging, and DPDP-aligned consent flows. On-prem and India-region deployment are supported for regulated workloads.
Can the bot hand off to a human agent?
Yes — we wire WhatsApp and web-chat conversations into your CRM or helpdesk (Zendesk, Freshdesk, custom) with live handover, agent assist, and resolved-state syncing.
What is a realistic timeline for a first launch?
A focused WhatsApp bot or browser extension typically goes from kickoff to staged production in 4–8 weeks, depending on integrations, WABA template approval, and store review timelines.
Get started
Ship Conversational AI Your Users Will Actually Use
WhatsApp bots, browser extensions, and embedded copilots — production-grade, observable, and compliant out of the box.
No commitment required
Free consultation
Expert support